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How to Start an Online Retail Business

Updated on 27 June, 2025 in Guides
How to Start an Online Retail Business

Starting an online store is important because it provides a convenient way for customers to shop from anywhere, at any time. It also allows businesses to reach a wider audience and expand their customer base beyond their physical location.

With the increasing use of technology and the Internet, more people are turning to online shopping for its ease of use, variety of products, and competitive pricing. This trend has only accelerated with the COVID-19 pandemic and the shift towards online shopping for safety reasons.

Today, the world has between 2 million and 3 million eCommerce websites. And, these numbers are growing with each passing day. 

Whether you want to start an online retail business, sell on your blog, or take your brick-and-mortar store online, you need to follow a proven strategy. 

Below are ways to start an online retail business: 

Step 1: Create a Business Plan

Having a business plan is crucial for starting any type of business, including an online retail business. A business plan is a written document that outlines your business goals, strategies, and financial projections.

For example, Fintech startup LiveFlow provides its customers with accounting services to take care of pulling reports together and automating workflows.

When it comes to creating a business plan, LiveFlow has a marketing profit and loss statement (P&L) that helps track the company’s marketing initiatives.642a7c9b607ed989622288-1680506010030.png

Image credit: LiveFlow

Here are some reasons why having a business plan is important for starting an online retail business:

  • Provides clarity and direction

  • Helps secure funding

  • Helps identify potential challenges

  • Provides a framework for measuring success

How to Create an Effective Business Plan?

Developing a business plan for your online store is a critical step that involves a thorough brainstorming process to determine how your store will function. 

Here is what you need to have in your business plan for an online retail store:

Identify Your Partners

Identifying partners is an important aspect of an online retail business plan, as it can help you establish relationships with suppliers, distributors, or other businesses that can help you achieve your goals. 

Partnerships can help you access resources, reduce costs, expand your reach, and gain a competitive advantage.

For example, if you already have a website or a blog, you don’t need to create an eCommerce site from scratch. Website builder tools like Shoprocket enables you to convert your existing website into a fully-functional online store and sell products on a blog.

Shoprocket provides you with a few lines of code that you only have to add to the existing code of your website. After that, your blog works like an eCommerce store. 

Find How To Surpass Your Competitors 

Understanding your competition and finding ways to differentiate yourself is essential for creating an effective online retail business plan. This involves researching your competitors, analyzing their strengths and weaknesses, and identifying areas where you can offer something unique or better. 

By finding ways to surpass your competitors, you can position yourself for success in the marketplace.

Collect Resources You Need

Collecting the necessary resources for your online retail business is important for creating an effective business plan. 

This includes identifying the financial resources you need to launch and operate your business, as well as the human resources you need to manage your operations and provide excellent customer service. 

You may also need to collect information and data about your market, target audience, and industry trends to inform your business plan and ensure that you are well-prepared to compete in the marketplace.

Step 2: Register Your Online Business

Registering your online retail business is an important step in starting and operating a legitimate and successful business. 

  • Registering your business gives it legitimacy and establishes it as a legal entity. 

  • Registering your business ensures that you comply with local, state, and federal laws and regulations. 

  • Registering your business name and trademark can help protect your brand and prevent others from using your name or logo without your permission.

  • Registering your business can make it easier to access funding from investors or lenders.

Step 3: Set Up Your Online Website

Setting up an online website is a crucial step for starting an online retail business. With the rise of e-commerce, having a website is no longer just an option for businesses but a necessity. 

An ecommerce website helps:

  • Reach a larger audience

  • Provide 24/7 availability

  • Build brand credibility

  • Showcase your products to a global audience

How to set up an online website?

Setting up an online website for your retail business can seem daunting, but with the right guidance, it can be a straightforward process. Here are the steps to follow:

  • Choose a domain name: Your domain name is your website's address, so choose a name that's memorable and relevant to your business. Try to avoid using hyphens and numbers, and make sure the name is available and not trademarked.

  • Choose a hosting platform: A hosting platform is where your website will be stored and managed. Look for a platform that offers features like security, customer support, and scalability.

  • Choose a content management system (CMS): A CMS is a software application that allows you to create and manage digital content. Popular CMS options include WordPress, Shopify, and Wix.

  • Design your website: Choose a website template or theme that's visually appealing and user-friendly. Make sure your website design is consistent with your brand and easy to navigate.

  • Add content: Add high-quality images, videos, and descriptions of your products. Make sure your content is optimized for search engines so that customers can find you easily.

  • Set up payment processing: Choose a payment gateway that's secure and reliable. Popular options include PayPal and Stripe.

  • Test your website: Before launching your website, make sure to test it thoroughly to ensure that everything is working correctly. Test your website on different devices and browsers to make sure it looks and functions the way you intended.

Now, you can launch your website.

And, if you already have a website or a web blog, you can convert it into an online store. How to sell products in blog posts?

Website builder tools like Shoprocket provide you with an easy-to-implement code that you need to add to your website. After that, it works as an online site where you can sell your products. 

Step 4: Promote Your Online Retail Business

Promoting your online retail business can help you reach a wider audience. With the internet, you can connect with customers from different parts of the world, which can help you expand your customer base.

Also, by promoting your online retail business, you can engage with your customers more easily. You can use social media platforms, email marketing, and other digital marketing techniques to interact with your customers and get feedback on your products and services.

How To Promote Your Online Retail Business

  • Social media marketing: Use social media platforms like Facebook, Instagram, Twitter, and LinkedIn to reach out to potential customers, showcase your products, and engage with your audience.

  • Content marketing: Create valuable content like blog posts, videos, and infographics that help your target audience solve their problems and address their needs. This can help build trust and establish your brand as an authority in your industry.

  • Email marketing: Use email to promote your products, offer special deals, and keep your subscribers informed about your business. You can also use email marketing to build relationships with your customers and encourage repeat purchases.

  • Search engine optimization (SEO): Optimize your website and content for search engines to improve your visibility and attract more organic traffic to your website.

  • Influencer marketing: Collaborate with influencers in your industry who have a significant following on social media. They can promote your products to their audience and help increase your brand's visibility.

  • Paid advertising: Use paid advertising channels like Google Ads, Facebook Ads, and Instagram Ads to reach a wider audience and promote your products.

  • Referral marketing: Encourage your satisfied customers to refer their friends and family to your business by offering incentives like discounts or free products.

Conclusion

Starting an online retail business or a plan to sell on your blog requires careful planning, registering the business, and setting up an online website. 

Creating a business plan is essential for achieving business goals, securing funding, identifying potential challenges, and providing a framework for measuring success.

Identifying partners, finding ways to surpass competitors, and collecting necessary resources are key elements of an effective business plan. 

Registering the business and setting up an online website are also crucial steps for starting a legitimate and successful online retail business. 

By following these steps, businesses can reach a wider audience, expand their customer base, and compete effectively in the marketplace.



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Good prices for a great product!
Shoprocket 5 star review
The product is great for integrating into your website. Functionality is good and they are constantly adding more features. The tiered pricing is very good and much less than other platforms.I faced s...
Amazing Support
Shoprocket 5 star review
The e-commerce platform is very good, could always do with improvements, but Ryan and the support team are amazing! Very quick to make updates, fix bugs etc and they reply to messages and questions ve...
Love using Shoprocket
Shoprocket 5 star review
Love using Shoprocket! Eshop is not my primary business, use it to sell merch as a support channel, and the easy with which I was able to add Shoprocket-powered eshop to my existing NextJS project is...
Highly recommended!!
Shoprocket 5 star review
I'm a small business owner who's not that experienced with most things tech related, started my website on carrd which I eventually learned, is not the best for hosting an ecommerce site or an...
100% worth the money
Shoprocket 5 star review
I love how modular Shoprocket is. As a headless ecommerce solution I can confidently configure knowing that if I ever change my website tech stack, I won't have to start over with my store.And as...
First-class service absolutely ALWAYS
Shoprocket 5 star review
First-class service absolutely ALWAYS and at anytime! Highly recommend it, they answered SO many questions for me, and 100% confidence these are the folks to use!
I like almost everything about Shoprocket
Shoprocket 5 star review
I like almost everything about Shoprocket. its easy to use and quick customer service. 10/10.
Shoprocket and it's founder always available for s
Shoprocket 5 star review
Shoprocket has been a trustworthy partner since I started to use it. It's been paramount for our growth in 2022 and 2023 and I am sure it will continue to.What really sets this software apart is t...
Great product and excellent customer service!
Shoprocket 5 star review
They have possibly the first service rep I have come across that will look at your problem and fix your code within few minutes to help with customising the integration of the shoprocket tool - massiv...
Brilliant company…
Shoprocket 5 star review
An amazing system for an online shop and what makes it better is the human contact that is available 24/7. Would highly recommend.
Easy to use with excellent support
Shoprocket 5 star review
I've saved a ton of time and avoided headaches by creating products in Shoprocket and integrating them on my website and sales pages. Whenever I have a question, they can usually resolve it via chat i...
One of the best ecommerce platforms and plugins!
Shoprocket 5 star review
One of the best ecommerce platforms that exist - i already had an existing site hosted elsewhere and this made it so easy for me to create my online store without paying the extra added cost that'...
Highly recommended
Shoprocket 5 star review
I am new to this game, but shoprocket has proven to be an easy to use product, that performs as advertised. The customer service is prompt, very friendly, and importantly, very knowledgeable. I have...
Excellent support
Shoprocket 5 star review
Im really enthusiastic about Shoprocket. It works super fast, the shop is easy to customise and the support is one of a kind, super fast and clear communication, I love it. They even added a word to t...
So easy to set up!!
Shoprocket 5 star review
So easy to set up, so responsive and helpful! Its been two weeks and a platform never been so easy!
Incredible, in-budget and speedy
Shoprocket 5 star review
Incredible and much cheaper than their competitors (Shopify, ECWID, etc). Too easy to setup. Amazingly speed too.
Very good online selling site.
Shoprocket 5 star review
This platform stands out as a straightforward and user-friendly online selling site. With easy setup procedures and a clean interface, it swiftly transforms a daunting task into a manageable one.
Extremely easy to setup
Shoprocket 5 star review
Extremely easy to setup and if you have a problem just use the chat button. I am across the world but Ryan was there in an instant with not only an answer but a quick video recording he made to show h...
I recently started using Shoprocket.io
Shoprocket 5 star review
I recently started using Shoprocket.io for my online store and I couldn't be happier! As a small business owner, I was looking for a platform that was both user-friendly and packed with all the fe...
We are loving Shoprocket
Shoprocket 5 star review
We are loving Shoprocket, the customer service has been fantastic and I love the flexibility and integration with our website host Showit. We are grateful to have found this!
A Customer Service Second to None!
Shoprocket 5 star review
I run a knowledge and educational website, and had always envisioned setting up a shop for digital educational products. However, not being adept at programming or development, and solely relying on t...
Excellent and versatile shop software
Shoprocket 5 star review
After searching for an easy to integrate shop system, I finally found Shoprocket. From the beginning, I was impressed by the easy integration of the individual products or the catalogue into an existi...
Best service ever
Shoprocket 5 star review
There's a lot of things you could say about Shoprocket, and I've got positive things to say about almost everything. But one thing is sure, and that is that Shoprocket have the best customer s...
Excellent solution and support!
Shoprocket 5 star review
We have been testing a lot of systems, and never found such a solid and intuitive system as Shoprocket. The support is outstanding, and the way they listen to us regarding implementing features etc, i...
Great shopping cart that integrates into your own
Shoprocket 5 star review
I really love Shoprockets shopping cart, it's just a simple code inserted into our own website. Ryan is absolutely fabulous with all his help to anything you need to know. If you want to keep ever...
Incredible customer service
Shoprocket 5 star review
Incredible customer service and refreshing to see a product with so many features that's so easy to use! Absolutely brilliant, can't recommend enough.
Service client excellent et très bonne
Shoprocket 5 star review
Service client excellent et très bonne solution ecommerce
Great customer service
Shoprocket 5 star review
Great customer service, willing to inform me when I have questions about how things are done to help make my business better.
Easy to use and great support
Shoprocket 5 star review
This was my first time building a store and I am amazed at how easy it has been. The tool is easy to navigate, it looks nice. Also, the integration with Stipe and my website on PageCloud couldn't...
Ryan is very attentive and when there…
Shoprocket 5 star review
Ryan is very attentive and when there were some issues it was addressed thank you shoprocket, things are great!
Always very helpful & informative
Shoprocket 5 star review
Always very helpful & informative whenever I’ve have a query. Replies are a lot quicker than my website provider & info is a lot clearer.
Reliable, Reactive and (I think) Revolutionary
Shoprocket 5 star review
I am a long term user of Shoprocket, not sure how long as its been across jobs and roles and projects but I am currently using it for taking payments for consultancy services. It is by far the easiest...
Very promising but... it works!
Shoprocket 5 star review
Very promising, and the price in very interesting. Now, after some email exchanges, all is updated and it works fine ! Very good and responsive support ! You have a new customer now.
Huge potential
Shoprocket 5 star review
Shoprocket is still in the start up process, as I see it, but it got huge potential. There are a few things that might need to be a bit better, e.g. the admin panel is not working perfectly in Google...
Great features, easy to use
Shoprocket 5 star review
Excellent customer service. Easy, straightforward interface, and an abundance of features at a very reasonable price.
Fills a gap in the market
Shoprocket 5 star review
Took me a while to find something that did what shoprocket did; which is surprising as it would seem to be an obvious and popular tool. v2 has had a few small bugs while it's brought up to speed b...
Great customer service
Shoprocket 5 star review
Great customer service
So much better than shopify
Shoprocket 5 star review
So much better than shopify, its super customizable, customer service is awesome and is flexible for any industry. Still in its developing phase but the at the rate its going in improvements, this is...
The speed of getting my problem solved…
Shoprocket 5 star review
The speed of getting my problem solved was so appreciated. And I am always treated very well, chat and or email! The lady who helps with my website also said to me Shoprocket has awesome customer serv...
Impressive
Shoprocket 5 star review
Although still in beta, Shoprocket is pretty impressive. The finished product is looking set to be an extremely useful and powerful tool for anyone selling anything online. And the customer service is...
Shoprocket is a Great system!
Shoprocket 5 star review
We have been using Shoprocket for at least 3 years now. This past May (2021) they released their latest version and it looks like a major rewrite. The product was good before, but now it's really...
User-friendly platform and excellent…
Shoprocket 5 star review
User-friendly platform and excellent customer service. I couldn't ask for a better tool!
Would highly recommend Ryan in…
Shoprocket 5 star review
Would highly recommend Ryan in Shoprocket. He is a credit to the team. Very helpful and efficient.
Shoprocket is perfect for new and existing web bus
Shoprocket 5 star review
Shoprocket was the best option for adding a shop to my existing website to enable me to sell and accept card payments and deposits for my bespoke products. It was fast to set up with clear menu option...
Very helpful account manager Ryan who…
Shoprocket 5 star review
Very helpful account manager Ryan who has guided me through any issues I had. Good platform that works very well.
Good prices for a great product!
Shoprocket 5 star review
The product is great for integrating into your website. Functionality is good and they are constantly adding more features. The tiered pricing is very good and much less than other platforms.I faced s...
Amazing Support
Shoprocket 5 star review
The e-commerce platform is very good, could always do with improvements, but Ryan and the support team are amazing! Very quick to make updates, fix bugs etc and they reply to messages and questions ve...
Love using Shoprocket
Shoprocket 5 star review
Love using Shoprocket! Eshop is not my primary business, use it to sell merch as a support channel, and the easy with which I was able to add Shoprocket-powered eshop to my existing NextJS project is...
Highly recommended!!
Shoprocket 5 star review
I'm a small business owner who's not that experienced with most things tech related, started my website on carrd which I eventually learned, is not the best for hosting an ecommerce site or an...
100% worth the money
Shoprocket 5 star review
I love how modular Shoprocket is. As a headless ecommerce solution I can confidently configure knowing that if I ever change my website tech stack, I won't have to start over with my store.And as...
First-class service absolutely ALWAYS
Shoprocket 5 star review
First-class service absolutely ALWAYS and at anytime! Highly recommend it, they answered SO many questions for me, and 100% confidence these are the folks to use!
I like almost everything about Shoprocket
Shoprocket 5 star review
I like almost everything about Shoprocket. its easy to use and quick customer service. 10/10.
Shoprocket and it's founder always available for s
Shoprocket 5 star review
Shoprocket has been a trustworthy partner since I started to use it. It's been paramount for our growth in 2022 and 2023 and I am sure it will continue to.What really sets this software apart is t...
Great product and excellent customer service!
Shoprocket 5 star review
They have possibly the first service rep I have come across that will look at your problem and fix your code within few minutes to help with customising the integration of the shoprocket tool - massiv...
Brilliant company…
Shoprocket 5 star review
An amazing system for an online shop and what makes it better is the human contact that is available 24/7. Would highly recommend.
Easy to use with excellent support
Shoprocket 5 star review
I've saved a ton of time and avoided headaches by creating products in Shoprocket and integrating them on my website and sales pages. Whenever I have a question, they can usually resolve it via chat i...
One of the best ecommerce platforms and plugins!
Shoprocket 5 star review
One of the best ecommerce platforms that exist - i already had an existing site hosted elsewhere and this made it so easy for me to create my online store without paying the extra added cost that'...
Highly recommended
Shoprocket 5 star review
I am new to this game, but shoprocket has proven to be an easy to use product, that performs as advertised. The customer service is prompt, very friendly, and importantly, very knowledgeable. I have...
Excellent support
Shoprocket 5 star review
Im really enthusiastic about Shoprocket. It works super fast, the shop is easy to customise and the support is one of a kind, super fast and clear communication, I love it. They even added a word to t...
So easy to set up!!
Shoprocket 5 star review
So easy to set up, so responsive and helpful! Its been two weeks and a platform never been so easy!
Incredible, in-budget and speedy
Shoprocket 5 star review
Incredible and much cheaper than their competitors (Shopify, ECWID, etc). Too easy to setup. Amazingly speed too.
Very good online selling site.
Shoprocket 5 star review
This platform stands out as a straightforward and user-friendly online selling site. With easy setup procedures and a clean interface, it swiftly transforms a daunting task into a manageable one.
Extremely easy to setup
Shoprocket 5 star review
Extremely easy to setup and if you have a problem just use the chat button. I am across the world but Ryan was there in an instant with not only an answer but a quick video recording he made to show h...
I recently started using Shoprocket.io
Shoprocket 5 star review
I recently started using Shoprocket.io for my online store and I couldn't be happier! As a small business owner, I was looking for a platform that was both user-friendly and packed with all the fe...
We are loving Shoprocket
Shoprocket 5 star review
We are loving Shoprocket, the customer service has been fantastic and I love the flexibility and integration with our website host Showit. We are grateful to have found this!
A Customer Service Second to None!
Shoprocket 5 star review
I run a knowledge and educational website, and had always envisioned setting up a shop for digital educational products. However, not being adept at programming or development, and solely relying on t...
Excellent and versatile shop software
Shoprocket 5 star review
After searching for an easy to integrate shop system, I finally found Shoprocket. From the beginning, I was impressed by the easy integration of the individual products or the catalogue into an existi...
Best service ever
Shoprocket 5 star review
There's a lot of things you could say about Shoprocket, and I've got positive things to say about almost everything. But one thing is sure, and that is that Shoprocket have the best customer s...
Excellent solution and support!
Shoprocket 5 star review
We have been testing a lot of systems, and never found such a solid and intuitive system as Shoprocket. The support is outstanding, and the way they listen to us regarding implementing features etc, i...
Great shopping cart that integrates into your own
Shoprocket 5 star review
I really love Shoprockets shopping cart, it's just a simple code inserted into our own website. Ryan is absolutely fabulous with all his help to anything you need to know. If you want to keep ever...
Incredible customer service
Shoprocket 5 star review
Incredible customer service and refreshing to see a product with so many features that's so easy to use! Absolutely brilliant, can't recommend enough.
Service client excellent et très bonne
Shoprocket 5 star review
Service client excellent et très bonne solution ecommerce
Great customer service
Shoprocket 5 star review
Great customer service, willing to inform me when I have questions about how things are done to help make my business better.
Easy to use and great support
Shoprocket 5 star review
This was my first time building a store and I am amazed at how easy it has been. The tool is easy to navigate, it looks nice. Also, the integration with Stipe and my website on PageCloud couldn't...
Ryan is very attentive and when there…
Shoprocket 5 star review
Ryan is very attentive and when there were some issues it was addressed thank you shoprocket, things are great!
Always very helpful & informative
Shoprocket 5 star review
Always very helpful & informative whenever I’ve have a query. Replies are a lot quicker than my website provider & info is a lot clearer.
Reliable, Reactive and (I think) Revolutionary
Shoprocket 5 star review
I am a long term user of Shoprocket, not sure how long as its been across jobs and roles and projects but I am currently using it for taking payments for consultancy services. It is by far the easiest...
Very promising but... it works!
Shoprocket 5 star review
Very promising, and the price in very interesting. Now, after some email exchanges, all is updated and it works fine ! Very good and responsive support ! You have a new customer now.
Huge potential
Shoprocket 5 star review
Shoprocket is still in the start up process, as I see it, but it got huge potential. There are a few things that might need to be a bit better, e.g. the admin panel is not working perfectly in Google...
Great features, easy to use
Shoprocket 5 star review
Excellent customer service. Easy, straightforward interface, and an abundance of features at a very reasonable price.
Fills a gap in the market
Shoprocket 5 star review
Took me a while to find something that did what shoprocket did; which is surprising as it would seem to be an obvious and popular tool. v2 has had a few small bugs while it's brought up to speed b...
Great customer service
Shoprocket 5 star review
Great customer service
So much better than shopify
Shoprocket 5 star review
So much better than shopify, its super customizable, customer service is awesome and is flexible for any industry. Still in its developing phase but the at the rate its going in improvements, this is...
The speed of getting my problem solved…
Shoprocket 5 star review
The speed of getting my problem solved was so appreciated. And I am always treated very well, chat and or email! The lady who helps with my website also said to me Shoprocket has awesome customer serv...
Impressive
Shoprocket 5 star review
Although still in beta, Shoprocket is pretty impressive. The finished product is looking set to be an extremely useful and powerful tool for anyone selling anything online. And the customer service is...
Shoprocket is a Great system!
Shoprocket 5 star review
We have been using Shoprocket for at least 3 years now. This past May (2021) they released their latest version and it looks like a major rewrite. The product was good before, but now it's really...
User-friendly platform and excellent…
Shoprocket 5 star review
User-friendly platform and excellent customer service. I couldn't ask for a better tool!
Would highly recommend Ryan in…
Shoprocket 5 star review
Would highly recommend Ryan in Shoprocket. He is a credit to the team. Very helpful and efficient.
Shoprocket is perfect for new and existing web bus
Shoprocket 5 star review
Shoprocket was the best option for adding a shop to my existing website to enable me to sell and accept card payments and deposits for my bespoke products. It was fast to set up with clear menu option...
Very helpful account manager Ryan who…
Shoprocket 5 star review
Very helpful account manager Ryan who has guided me through any issues I had. Good platform that works very well.

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