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What Is a Unique Selling Proposition (USP): Everything You Need to Know

Updated on 27 June, 2025 in Guides
What Is a Unique Selling Proposition (USP): Everything You Need to Know

Have you ever wondered why a customer should pick one product over all the others on the shelf? Well, the answer lies in its unique selling proposition (USP).

Basically, USP is the secret sauce that makes a product stand out in a sea of competition - whether you are a brick-and-mortar store or an online shop looking for how to sell digital downloads online.

Think about it - when a bunch of products offer the same features and benefits, what makes one product more appealing than the others? That's where the USP comes in. It's the "X factor" that sets a product apart and makes it the obvious choice for customers.

What is Unique Selling Proposition (USP), Exactly? 

When it comes to marketing your product, it's not just about promoting its features and benefits. You need to find that special something that sets it apart from the competition - that's where the Unique Selling Proposition (USP) comes in.

Simply put, a USP is the unique and compelling benefit or feature that sets your product apart from others in the same category. It's the reason why someone should choose your product over all the other options available to them.

Let’s understand with an example.

stripe-shopping-cart">Stripe, an online payment processing provider, enables businesses to accept payments from their customers. PayPal, which is an experienced player, offers the same services. 

64143804dad76066100092-1679046658044.png


However, stripe-shopping-cart">Stripe has an amazing USP. Rather than a PayPal-like payment method, Stripe focuses on Payments infrastructure for the internet. It offers a range of options to developers to take care of their online payments. 

A USP doesn't have to be something completely groundbreaking or revolutionary. It can be something as simple as offering a lower price point or providing a more user-friendly experience. The key is to identify what makes your product different, and then use that as a selling point to attract customers.

For example, if you have a blog that offers reviews on different types of products. With the help of an online website builder tool like Shoprocket, you can turn it into a fully-functional online store.

Here, the USP is: You provide your readers with information on a product while enabling them to buy the product online. 

How To Write Your Own Unique Selling Proposition

Identify the Potential Differentiators of Your Business

First things first, you need to figure out what makes your business unique. What sets you apart from the competition? Maybe it's your years of experience, your commitment to customer service, or your innovative approach to solving a particular problem. 

Whatever it is, make sure to identify those potential differentiators and write them down.

Do Competitor Analysis

Next, you need to do a little detective work. Look at your competitors and see what they're doing well, as well as what they're not doing so well. What gaps can you fill in the market? What needs can you meet that your competitors aren't addressing? 

Use this information to further refine your list of potential differentiators.

Find Pain Points of Your Potential Audience

Now it's time to think about your target audience. What are their pain points? What problems are they trying to solve? How can your business help alleviate those pain points? 

Take some time to really understand your audience and what motivates them.

Find Ways to Implement Your Own Unique Selling Proposition

Finally, it's time to bring it all together. Look at your list of potential differentiators and pain points, and figure out how you can implement them into a compelling USP. 

Maybe you can offer a free consultation, a satisfaction guarantee, or a personalized approach that sets you apart from the competition. 


The key is to create a USP that is both unique and relevant to your target audience.


5 Successful Brands and Their Unique Selling Proposition


Apple: Think Different

64143805ec4be020371172-1679046657394.png

Apple's USP is all about innovation and creativity. They've positioned themselves as the go-to brand for people who want technology that is intuitive, sleek, and easy to use. Their "Think Different" campaign has become iconic, highlighting their commitment to pushing the boundaries of what's possible.

Amazon: The Everything Store

6414380754ee9923015222-1679046657799.png

When it comes to Amazon's USP, it is about convincing potential customers. The company has positioned itself as the one-stop-shop for anything and everything, with fast and reliable shipping options. The company’s "The Everything Store" slogan sums up their commitment to offering a wide range of products and services to meet every need.

Pipcorn

64143807483cf361559705-1679046658767.png

While pre-popped popcorn is widely available, Pipcorn has managed to set itself apart in the crowded snack market by using a unique selling proposition (USP) that speaks directly to health-conscious and vegan consumers.

What's even more impressive is that Pipcorn goes beyond vague health claims and provides specific information about the benefits of their product, such as being gluten-free, non-GMO, and containing antioxidants. By highlighting these points of difference, Pipcorn has successfully created a USP that speaks directly to its target audience.

Death Wish Coffee

64143806f273d687896196-1679046659124.png

In a market crowded with claims of "smooth" or "rich" coffee, Death Wish Coffee has set itself apart by offering the "world's strongest coffee." This unique selling proposition (USP) caters to a specific segment of coffee drinkers who need an extra kick in their cup of joe.

To support their USP, Death Wish Coffee boldly declares it on their website and packaging. They also offer full refunds to anyone who doesn't find their coffee to be the boldest they've ever had. This shows a commitment to their brand and product that is hard to imitate.

TOMS

641438055646b230812387-1679046658218.png

TOMS is known for their signature canvas shoes and social responsibility initiatives.

TOMS' USP centers around their "One for One" model, where for every pair of shoes purchased, they donate a pair to a child in need. This philanthropic approach to business sets TOMS apart from other fashion brands and has been a key factor in their success.

What's great about TOMS' USP is that it goes beyond just making a purchase - it also allows customers to make a positive impact on the world. This resonates with consumers who are looking for more than just a product to wear, but also want to make a difference in the world.

Conclusion

A USP is a key marketing tool for any business looking to stand out in a crowded market. By identifying the unique and compelling benefit or feature that sets a product or service apart from others in the same category, businesses can create a strong selling point that attracts customers. 

However, a USP doesn't have to be something groundbreaking or revolutionary, but it does have to be relevant to the target audience. To create a USP, businesses need to identify what makes them unique, analyze their competitors, and understand their target audience's pain points. 

By implementing a USP, businesses can differentiate themselves from the competition and attract more customers.




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So much better than shopify, its super customizable, customer service is awesome and is flexible for any industry. Still in its developing phase but the at the rate its going in improvements, this is...
The speed of getting my problem solved…
Shoprocket 5 star review
The speed of getting my problem solved was so appreciated. And I am always treated very well, chat and or email! The lady who helps with my website also said to me Shoprocket has awesome customer serv...
Impressive
Shoprocket 5 star review
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Shoprocket 5 star review
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Shoprocket 5 star review
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Would highly recommend Ryan in…
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Shoprocket 5 star review
Shoprocket was the best option for adding a shop to my existing website to enable me to sell and accept card payments and deposits for my bespoke products. It was fast to set up with clear menu option...
Very helpful account manager Ryan who…
Shoprocket 5 star review
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Good prices for a great product!
Shoprocket 5 star review
The product is great for integrating into your website. Functionality is good and they are constantly adding more features. The tiered pricing is very good and much less than other platforms.I faced s...
Amazing Support
Shoprocket 5 star review
The e-commerce platform is very good, could always do with improvements, but Ryan and the support team are amazing! Very quick to make updates, fix bugs etc and they reply to messages and questions ve...
Love using Shoprocket
Shoprocket 5 star review
Love using Shoprocket! Eshop is not my primary business, use it to sell merch as a support channel, and the easy with which I was able to add Shoprocket-powered eshop to my existing NextJS project is...
Highly recommended!!
Shoprocket 5 star review
I'm a small business owner who's not that experienced with most things tech related, started my website on carrd which I eventually learned, is not the best for hosting an ecommerce site or an...
100% worth the money
Shoprocket 5 star review
I love how modular Shoprocket is. As a headless ecommerce solution I can confidently configure knowing that if I ever change my website tech stack, I won't have to start over with my store.And as...
First-class service absolutely ALWAYS
Shoprocket 5 star review
First-class service absolutely ALWAYS and at anytime! Highly recommend it, they answered SO many questions for me, and 100% confidence these are the folks to use!
I like almost everything about Shoprocket
Shoprocket 5 star review
I like almost everything about Shoprocket. its easy to use and quick customer service. 10/10.
Shoprocket and it's founder always available for s
Shoprocket 5 star review
Shoprocket has been a trustworthy partner since I started to use it. It's been paramount for our growth in 2022 and 2023 and I am sure it will continue to.What really sets this software apart is t...
Great product and excellent customer service!
Shoprocket 5 star review
They have possibly the first service rep I have come across that will look at your problem and fix your code within few minutes to help with customising the integration of the shoprocket tool - massiv...
Brilliant company…
Shoprocket 5 star review
An amazing system for an online shop and what makes it better is the human contact that is available 24/7. Would highly recommend.
Easy to use with excellent support
Shoprocket 5 star review
I've saved a ton of time and avoided headaches by creating products in Shoprocket and integrating them on my website and sales pages. Whenever I have a question, they can usually resolve it via chat i...
One of the best ecommerce platforms and plugins!
Shoprocket 5 star review
One of the best ecommerce platforms that exist - i already had an existing site hosted elsewhere and this made it so easy for me to create my online store without paying the extra added cost that'...
Highly recommended
Shoprocket 5 star review
I am new to this game, but shoprocket has proven to be an easy to use product, that performs as advertised. The customer service is prompt, very friendly, and importantly, very knowledgeable. I have...
Excellent support
Shoprocket 5 star review
Im really enthusiastic about Shoprocket. It works super fast, the shop is easy to customise and the support is one of a kind, super fast and clear communication, I love it. They even added a word to t...
So easy to set up!!
Shoprocket 5 star review
So easy to set up, so responsive and helpful! Its been two weeks and a platform never been so easy!
Incredible, in-budget and speedy
Shoprocket 5 star review
Incredible and much cheaper than their competitors (Shopify, ECWID, etc). Too easy to setup. Amazingly speed too.
Very good online selling site.
Shoprocket 5 star review
This platform stands out as a straightforward and user-friendly online selling site. With easy setup procedures and a clean interface, it swiftly transforms a daunting task into a manageable one.
Extremely easy to setup
Shoprocket 5 star review
Extremely easy to setup and if you have a problem just use the chat button. I am across the world but Ryan was there in an instant with not only an answer but a quick video recording he made to show h...
I recently started using Shoprocket.io
Shoprocket 5 star review
I recently started using Shoprocket.io for my online store and I couldn't be happier! As a small business owner, I was looking for a platform that was both user-friendly and packed with all the fe...
We are loving Shoprocket
Shoprocket 5 star review
We are loving Shoprocket, the customer service has been fantastic and I love the flexibility and integration with our website host Showit. We are grateful to have found this!
A Customer Service Second to None!
Shoprocket 5 star review
I run a knowledge and educational website, and had always envisioned setting up a shop for digital educational products. However, not being adept at programming or development, and solely relying on t...
Excellent and versatile shop software
Shoprocket 5 star review
After searching for an easy to integrate shop system, I finally found Shoprocket. From the beginning, I was impressed by the easy integration of the individual products or the catalogue into an existi...
Best service ever
Shoprocket 5 star review
There's a lot of things you could say about Shoprocket, and I've got positive things to say about almost everything. But one thing is sure, and that is that Shoprocket have the best customer s...
Excellent solution and support!
Shoprocket 5 star review
We have been testing a lot of systems, and never found such a solid and intuitive system as Shoprocket. The support is outstanding, and the way they listen to us regarding implementing features etc, i...
Great shopping cart that integrates into your own
Shoprocket 5 star review
I really love Shoprockets shopping cart, it's just a simple code inserted into our own website. Ryan is absolutely fabulous with all his help to anything you need to know. If you want to keep ever...
Incredible customer service
Shoprocket 5 star review
Incredible customer service and refreshing to see a product with so many features that's so easy to use! Absolutely brilliant, can't recommend enough.
Service client excellent et très bonne
Shoprocket 5 star review
Service client excellent et très bonne solution ecommerce
Great customer service
Shoprocket 5 star review
Great customer service, willing to inform me when I have questions about how things are done to help make my business better.
Easy to use and great support
Shoprocket 5 star review
This was my first time building a store and I am amazed at how easy it has been. The tool is easy to navigate, it looks nice. Also, the integration with Stipe and my website on PageCloud couldn't...
Ryan is very attentive and when there…
Shoprocket 5 star review
Ryan is very attentive and when there were some issues it was addressed thank you shoprocket, things are great!
Always very helpful & informative
Shoprocket 5 star review
Always very helpful & informative whenever I’ve have a query. Replies are a lot quicker than my website provider & info is a lot clearer.
Reliable, Reactive and (I think) Revolutionary
Shoprocket 5 star review
I am a long term user of Shoprocket, not sure how long as its been across jobs and roles and projects but I am currently using it for taking payments for consultancy services. It is by far the easiest...
Very promising but... it works!
Shoprocket 5 star review
Very promising, and the price in very interesting. Now, after some email exchanges, all is updated and it works fine ! Very good and responsive support ! You have a new customer now.
Huge potential
Shoprocket 5 star review
Shoprocket is still in the start up process, as I see it, but it got huge potential. There are a few things that might need to be a bit better, e.g. the admin panel is not working perfectly in Google...
Great features, easy to use
Shoprocket 5 star review
Excellent customer service. Easy, straightforward interface, and an abundance of features at a very reasonable price.
Fills a gap in the market
Shoprocket 5 star review
Took me a while to find something that did what shoprocket did; which is surprising as it would seem to be an obvious and popular tool. v2 has had a few small bugs while it's brought up to speed b...
Great customer service
Shoprocket 5 star review
Great customer service
So much better than shopify
Shoprocket 5 star review
So much better than shopify, its super customizable, customer service is awesome and is flexible for any industry. Still in its developing phase but the at the rate its going in improvements, this is...
The speed of getting my problem solved…
Shoprocket 5 star review
The speed of getting my problem solved was so appreciated. And I am always treated very well, chat and or email! The lady who helps with my website also said to me Shoprocket has awesome customer serv...
Impressive
Shoprocket 5 star review
Although still in beta, Shoprocket is pretty impressive. The finished product is looking set to be an extremely useful and powerful tool for anyone selling anything online. And the customer service is...
Shoprocket is a Great system!
Shoprocket 5 star review
We have been using Shoprocket for at least 3 years now. This past May (2021) they released their latest version and it looks like a major rewrite. The product was good before, but now it's really...
User-friendly platform and excellent…
Shoprocket 5 star review
User-friendly platform and excellent customer service. I couldn't ask for a better tool!
Would highly recommend Ryan in…
Shoprocket 5 star review
Would highly recommend Ryan in Shoprocket. He is a credit to the team. Very helpful and efficient.
Shoprocket is perfect for new and existing web bus
Shoprocket 5 star review
Shoprocket was the best option for adding a shop to my existing website to enable me to sell and accept card payments and deposits for my bespoke products. It was fast to set up with clear menu option...
Very helpful account manager Ryan who…
Shoprocket 5 star review
Very helpful account manager Ryan who has guided me through any issues I had. Good platform that works very well.

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